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PostPosted: Wed Dec 20, 2017 12:39 pm 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Thu Feb 12, 2009 10:27 pm
Posts: 2109
Location: South Carolina
First name: John
Last Name: Cox
Focus: Build
Status: Amateur
Did you guys notice that Stew Mac's mobil website recently went from bad to worse?

Previously - it was difficult to use, but I could get through it...

But today - YIKES!!!!!

I tried to open it up to make an order - and it's a complete mess.. Menus won't open, incorrectly formatted everything.. Pictures run off screen and lock... Cascading multiple levels of Un-closable clicky boxes block everything.....

What gives?

I tried to send them an email - but it bounced....

This is super frustrating because I really love Stew Mac. Awesome customer service, fast shipping, high quality product, and cool paper catalogues... But a completely and totally nonfunctional mobil website.

Here's a nice screen shot of what I got trying to use the site feedback..


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PostPosted: Wed Dec 20, 2017 12:49 pm 
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Brazilian Rosewood
Brazilian Rosewood
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Joined: Mon Jul 27, 2015 8:21 am
Posts: 3612
First name: Brad
Last Name: Combs
Focus: Build
Status: Amateur
It looks normal to me. What phone / tablet are you on? I’m on IOS 11.2.1.

The feedback link works:
Image


Sent from my iPhone using Tapatalk

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PostPosted: Wed Dec 20, 2017 12:54 pm 
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Brazilian Rosewood
Brazilian Rosewood
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Joined: Mon Jul 27, 2015 8:21 am
Posts: 3612
First name: Brad
Last Name: Combs
Focus: Build
Status: Amateur
I typed some sample feedback and it submitted OK.

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PostPosted: Wed Dec 20, 2017 1:08 pm 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Tue May 13, 2008 10:44 am
Posts: 6256
Location: Virginia
I'm not having problems either on a NExus 6P.


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PostPosted: Wed Dec 20, 2017 1:34 pm 
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Brazilian Rosewood
Brazilian Rosewood
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Joined: Thu Feb 12, 2009 12:12 pm
Posts: 3293
First name: Bryan
Last Name: Bear
City: St. Louis
State: Mo
Country: USA
Focus: Build
Status: Amateur
I agree that in general, the mobile site is just bad, usable but pretty bad. I have been there a couple times and had the same experience; it was just completely unusable/unreadable and acting unstable. I sent some feedback the first time and they thanked me and said they were working on it. It sounds like it might be a transient thing on some platforms (I am using iOS). Perhaps they are in the middle of maintenance or updates. Try back in a little while.

Hopefully, they will get it sorted out and it won't be annoying to use the mobile site in the future.

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Take care of your feet, and your feet will take care of you.


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PostPosted: Wed Dec 20, 2017 3:48 pm 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Thu Feb 12, 2009 10:27 pm
Posts: 2109
Location: South Carolina
First name: John
Last Name: Cox
Focus: Build
Status: Amateur
It would be fine if there was a link that worked that dumped the mobil site and went to the desktop site... But that link is DOA and blocked by 50 other things that won't close...


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PostPosted: Sun Dec 24, 2017 8:42 pm 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Thu Feb 12, 2009 10:27 pm
Posts: 2109
Location: South Carolina
First name: John
Last Name: Cox
Focus: Build
Status: Amateur
Yay!!!

It's fixed. Back in the land of the living!!

Now all I need is some Stew Mac gift cards for Christmas!


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